Delivery Information

Free postage for orders 20 pounds and overDear Customer,

Trying to deliver customers’ purchases to their doors as economically and as reliably as possible is the headache of every online retailer – big or small, like us.

Raw Chocolate Pie is a low cost product and after much research, we have found that Royal Mail is the most sensible option. We send all our parcels first class post and these are they charges we make for delivery :

For orders under £20 in value, postage and packing is £4.00

ALL ORDERS £20 & OVER IN VALUE ARE POST AND PACKING FREE.

To make delivery as smooth as possible, it is best if your order can be send to an address where someone is in to receive the parcel. No signature is required, but as the pie often travels in a small polybox, it will not fit through the average letter box. Maybe your work place is a better delivery address or maybe you know your postman well enough to give instructions for the parcel to be left with a neighbour, in the porch, or wherever. Just include any special delivery instructions on your order and we will make sure they appear on the parcel.

We aim to dispatch within 3 working days but if you need your order in a hurry, please advise us and we will rush it through for you.

Thank you so much for your custom.

Debby

Wholesale Delivery Information

For the month of May 2018, delivery to wholesale customers is free. Usually the cost is £5 up to £150, otherwise free.